A leading organization in New York City seeks an experienced Salesforce Administrator. This role focuses on managing and optimizing the Salesforce CRM environment to support sales and business development operations.
About the Opportunity:
- Shift: Daytime
- Schedule: Full-time
- Hours: 40 hours per week
Responsibilities:
- Administering and maintaining Salesforce CRM environments
- Managing user provisioning, access controls, and data governance
- Configuring and customizing Salesforce using declarative tools
- Supporting AgentForce implementation and optimization
- Monitoring system performance and troubleshooting issues
Qualifications:
- 3+ years of experience in Salesforce CRM administration
- Bachelor’s degree in Computer Science or related field
- Salesforce Certified Administrator (current/active)
- Proficiency in declarative Salesforce configuration tools
- Deep understanding of Salesforce security model
- Experience managing sandbox environments and deployments
- Strong analytical and troubleshooting skills
- Excellent communication abilities
- Detail-oriented with focus on user-focused solutions
Desired Skills:
- 5+ years of experience
- Salesforce Platform Developer Certification
- Experience with Tableau or similar BI platforms
- Knowledge of API integrations and middleware
- Strong sales operations-oriented mindset
