A pharma company in Massachusetts is seeking a Project Manager to focus on Salesforce Portal Implementation in a Remote capacity. In this role, the Project Manager will be responsible for leading the implementation of a Salesforce-based patient portal solution for a healthcare environment.

About the Opportunity:
- Shift: Day shift
- Schedule: Monday through Friday
- Hours: Standard business
- Setting: Remote
Responsibilities:
- Lead the planning, execution, and delivery of a Salesforce patient portal implementation project.
- Collaborate with clinical, operational, IT, compliance, and executive stakeholders to define business requirements and success criteria.
- Design and implement patient-facing experiences using Salesforce Experience Cloud and Health Cloud.
- Manage integrations between Salesforce and EHR systems, scheduling platforms, identity management systems, and other healthcare applications.
- Oversee testing, user acceptance testing, training, deployment, issue resolution, and post-go-live support.
Qualifications:
- 5+ years of healthcare system implementation experience
- 10+ years of project management experience
- 1+ years managing enterprise Salesforce projects
- Experience implementing Salesforce Experience Cloud solutions
- Experience with Salesforce Health Cloud in healthcare environments
- Experience delivering patient engagement, patient portal, or healthcare digital transformation initiatives
- Strong understanding of healthcare workflows, patient access, scheduling, care coordination, and patient communications
- Experience integrating Salesforce with EHR or EMR platforms
- Knowledge of HIPAA, healthcare security, and data privacy requirements
- Strong stakeholder management and executive communication skills
- Experience with Agile and/or hybrid project management methodologies
Desired Skills:
- Salesforce Experience Cloud Consultant Certification
- PMP, PMI-ACP, Scrum Master, or equivalent project management certification
- Experience with identity and access management, single sign-on, and patient authentication workflows
- Familiarity with healthcare interoperability standards such as HL7 and FHIR
