A dynamic media company in Englewood Cliffs, NJ is searching for a Production Support Engineer on a contract basis.
Responsibilities:
- Ensuring seamless on-air productions by supporting all production systems at client site
- Troubleshooting, diagnosing, and solving any technical issues that arise during live broadcasts and production tapings, including video, audio, transmission, and post-production systems
- Maintaining the integrity of cutting-edge broadcasting technology and collaborating with Engineering and Operations to optimize broadcast workflows in a fast-paced environment
- Acting as one of the on-call engineers, addressing technical support requests from studio/control room and production/on-air operations
- Analyzing and troubleshooting complex audio/video workflows and signal flows in SDI and IP 2110 environments
- Documenting issues and their resolutions and escalate to advanced support teams and management as needed
- Performing other duties, as needed
Qualifications:
- 3+ years of recent experience supporting live, television production environments
- Bachelor’s Degree in film production, Broadcasting, Computer Science, Electrical Engineering or a related field
- Knowledge and experience with HDSDI/Embedded and discrete audio analog and digital formats, including AES and MADI and others such as AES67, Ravenna and Dante
- Experience with video production systems and workflows for live and taped programming such as switchers, video routers, encoders/decoders, and studio equipment
- Solid understanding of IP-Based broadcast equipment such as routers, switchers, audio boards, signal processers, playback systems, and more
- Detailed knowledge of master control technologies, workflows, compression and uplink systems
- Solid understanding of TCP/IP Protocols with knowledge of computer networking and storage infrastructures
Desired Skills:
- Knowledge and experience with Evertz products including control systems such as Magnum, EXE Routers, SDVN, VUE, VIP, and more
- Knowledge of SMPTE 2110 standards
- Strong understanding of video servers, IP based infrastructures and software automation systems
- Strong understanding of video, audio and ancillary data protocols and technologies
- Strong understanding of satellite transmission systems including RF, encryption and encoding platforms
- Strong understanding of network infrastructure, topologies and protocols
- Knowledge and related experience with virtualized systems including VMs, Containers and Orchestration
- Ability to read and interpret AutoCAD drawings
- Experience with JIRA, Confluence and other project and ticketing systems
