A top Fortune 50 financial institution is seeking a PAM Technology Product Analyst to support the privileged access management (PAM) program. This role will capture and manage PAM requirements, work with engineering and stakeholders to implement CyberArk/JIT controls, and support compliance, risk reduction, and program reporting.
About the Opportunity:
- Schedule: Monday to Friday
- Hours: Standard business
- Setting: Remote
Responsibilities:
- Gathering, analyzing, and documenting business, functional, non-functional, and data requirements through interviews, workshops, use cases, and tools such as Azure DevOps (ADO)
- Capturing PAM/JIT control requirements with end users to ensure appropriate privileged access controls and maintaining exception/issue logs
- Submitting and tracking Risk Assessments and coordinating with engineers to implement solutions
- Meeting with application teams to define onboarding use cases for CyberArk and other PAM platforms; collaborating with stakeholders to design efficient PAM solutions that reduce administration overhead
- Supporting audit requests and assembling evidence packages for compliance with internal policies and standards
- Reviewing and assigning vulnerability tickets to mitigate security risks
- Assisting with Agile/SAFe processes, ensuring quarterly PAM objectives are met within the Mission Padlock program
- Generating and maintaining program metrics and reports (weekly/monthly/quarterly)
- Eliciting, researching, and documenting requirements using process modeling, diagramming, use case analysis, data analysis, journey mapping, and prototyping
- Facilitating requirements discussions, presenting requirements and alternative views, and incorporating stakeholder feedback into the product backlog
- Collaborating with vendors on design, development, and delivery of PAM/IAM products and platforms
- Evaluating alternative solutions, identifying risks/issues, and working with project/product teams to mitigate
- Communicating timely, concise information to internal and external stakeholders
- Managing multiple priorities independently and in team settings
Qualifications:
- 8+ years of experience as an IAM Systems Analyst, Business Systems Analyst, Product Development Analyst, Business Technology Analyst, or related role
- Bachelor’s degree in Management Information Systems, Computer Science, Software Engineering, or related field, or equivalent combination of training, education, and experience
- Strong experience with PAM/IAM systems such as CyberArk and Saviynt
- Solid understanding of Odentity lifecycle events (provisioning, authentication, password resets, self-service workflows) and authentication protocols (SAML, OAuth2/OIDC)
- Strong knowledge of Data Schemas and Data Integration techniques for IAM tools (LDAP, relational databases, HR/KYC sources)
- Experience applying Agile/SAFe methodologies (SAFe, Scrum, Kanban) to deliver product capabilities
- Familiarity with Microsoft Azure DevOps
- Advanced skill with Microsoft Office suite including Excel, PowerPoint, and Visio
- Effective planning, research, analytical, and problem-solving skills; ability to prioritize multiple large, complex efforts
- Strong written and verbal communication skills; able to translate technical concepts for non-technical stakeholders
Desired Skills:
- SAFe Agilist, Product Owner/Product Manager, Scrum Master, or Lean Portfolio Management certification
- Certified Scrum Master (CSM), DevOps, Microsoft Azure, or similar IT certifications
- Experience with Financial Services industry applications, systems, standards, and trends
- Prior experience with CyberArk implementations and integration patterns
