A well-known NYC healthcare organization is seeking a Medicare Sales Representative to join their team to support Medicare Open Enrollment through field outreach and member engagement activities.
About the Opportunity:- Schedule: Monday to Friday
- Hours: 8am to 4pm
- Setting: Field-based
- Identify prospective enrollees and determine eligibility for participation in the health plan’s Medicare product
- Market the health plan’s Medicare line of business on-site at hospitals, senior centers, assisted living facilities, community events and other sites as designated
- Educate enrollees on all aspects of the Plan, as well as answering questions regarding Plan’s features and benefits
- Keep informed and adhere to current information pertaining to marketing activity guidelines set forth by various regulatory agencies
- Complete applications and field reports such as Presumptive Eligibility reports, and personnel forms (time sheets, expense reports, etc.) in a timely and accurate manner
- Work closely with the Outreach Representatives, Customer Service Representatives Eligibility Representatives and other health plan personnel to resolve member concerns regarding complaints and potential enrollments or disenrollments
- Establish and maintain a positive working relationship with facility and site staff community and provider organizations, as well as City and State regulatory agencies
- Assist members in accessing health care, transportation needs and other services or issues as they occur and pertain to members
- Conduct and participate in telemarketing/outreach efforts as required
- Develop a presence in the local community to help generate enrollments
- Perform other duties, as needed
- 2+ years of Sales / Customer Relations experience
- High School Diploma / GED
- A valid NYS Life, Accident, and Health License at the time of employment.
- Public Speaking experience
- Excellent organizational, written, presentation, and communication skills
- Excellent problem-solving skills
- Highly motivated and goal-directed
- Associate’s and/or Bachelor’s Degree
- Medicare Sales experience
- Bi/multilingual (Spanish, Creole, Russian)
