A Fortune 50 financial services company is seeking a highly motivated IT Asset Management Analyst to join their team in the McLean, VA area.
Responsibilities:
- Maintain accurate records of IT hardware assets in the asset management system (e.g., ServiceNow, CMDB).
- Ensure data integrity across asset tracking systems through audits, reconciliations, and process reviews.
- Support the implementation and enforcement of IT Asset Management (ITAM) policies, standards, and procedures.
- Analyze asset data to identify risks, trends, and opportunities for lifecycle and cost optimization.
- Oversee hardware asset inventory, reporting, and disposal for end-of-life assets.
- Collaborate with Desktop Support, Procurement, Finance, and Security to align ITAM processes with business goals.
- Generate reports and dashboards to support compliance, decision-making, and continuous improvement.
- Participate in internal and external audits related to asset management.
- Support ServiceNow catalog item testing and enhancement efforts.
- Coordinate hardware logistics requisitions and provide daily inventory support updates.
- Conduct benchmarking and KPI tracking to evaluate and elevate service performance.
- Assist with budgetary management within Apptio and explore ServiceNow integrations for financial visibility.
- Provide training and documentation to enhance process understanding and compliance within the ITAM function.
Qualifications:
- 3+ years of experience in IT Asset Management (ITAM).
- Strong proficiency with asset management platforms such as ServiceNow, CMDB, Discovery, and HAM Pro.
- Solid understanding of IT hardware components and configurations.
- Excellent attention to detail and organizational capabilities.
- Strong analytical, documentation, and reporting skills.
- Effective written and verbal communication skills; proven ability to collaborate cross-functionally.
Desired:
- Experience scripting or automating asset data tasks using PowerShell or Python.
- Knowledge of vulnerability management, EOX tracking, and KPI/dashboard development.
- Demonstrated ability to lead projects and drive process improvements.
- Certifications such as CHAMP, CSAM, or ITIL Foundation preferred.
