An established financial services organization is seeking a Documentation Specialist in Winchester, Virginia. This hybrid role focuses on documenting, improving, and maintaining processes related to vendor management, third-party risk management, and operational governance.
About the Opportunity:
- Schedule: Monday through Friday (3 days onsite)
- Hours: 8:00 AM to 4:30 PM
- Setting: Corporate / Financial Services
Responsibilities:
- Analyze, document, and improve workflows and business processes
- Create SOPs, process maps, work instructions, knowledge articles, and procedural guides
- Partner with HR, Risk, Finance, and Vendor Management stakeholders to standardize documentation
- Manage and publish documentation through SharePoint and related platforms
- Develop training, communication, and rollout materials to support process adoption
Qualifications:
- Bachelor's degree in Business Administration, Human Resources, Finance, or a related field
- 3+ years of experience in process documentation, workflow analysis, or process improvement
- Strong knowledge of vendor management, contract management, and third-party risk management
- Experience creating SOPs, process maps, and end-user documentation
- Proficiency with SharePoint and Microsoft Office Suite
- Strong written and verbal communication skills
- Excellent organizational and analytical skills
- Ability to manage multiple priorities and collaborate across teams
Desired Skills:
- Experience supporting HR Finance, HR Operations, or Vendor Management functions
- Familiarity with compliance and regulatory requirements impacting vendor management programs
- Experience working within large enterprise or highly regulated environments
- Knowledge of Microsoft Copilot and related productivity tools
- Experience supporting operational risk or governance initiatives
