A community services organization in New York City is seeking a new Case Manager Supervisor at a transitional residence center in Brooklyn, overseeing a caseload of homeless families and supervising staff while maintaining program goals.

About the Opportunity:
- Schedule: Monday to Friday (with some holidays possible)
- Hours: 9am to 5pm (1pm to 9pm on Thursdays; 37 hours a week)
- Setting: Transitional residence housing
Responsibilities:
- Maintaining professional client relationships and confidentiality
- Communicating effectively with staff and funders
- Coaching and counseling staff to improve performance
- Conducting chart audits and reviewing service plans
- Facilitating administrative meetings and providing reports
- Performing other duties, as needed
Qualifications:
- 2 years of applicable experience
- High School Diploma / GED
- First Aid/CPR certified
- Experience in a Shelter and/or similar setting
- Experience with Mentally Ill and Substance-Abusing populations
- Strong communication skills
- Problem-solving abilities
- Supervisory and team management experience
Desired Qualifications:
- College Degree
- Bilingual (any language)
- Experience in Family Services and/or Social Work
