An established social services organization is seeking a Case Manager in Brooklyn, NY. This role supports residents through assessment, advocacy, service coordination, and ongoing case management in a residential setting.

About the Opportunity:
- Shift: Day shift
- Schedule: Monday through Friday, with a Saturday rotation and one late day per week
- Hours: Standard business hours, with occasional late-day coverage and summer Fridays ending at 3:00 PM as workload permits
- Setting: Residential setting
Responsibilities:
- Manage a caseload of residents and meet with clients on a weekly and as-needed basis
- Connect clients with appropriate providers, programs, and community resources across health and human services settings
- Escort clients to scheduled and unscheduled medical and psychiatric appointments when needed
- Facilitate group activities, track participation, and support on- and off-site programming
- Maintain accurate client records, including progress notes, service plans, assessments, and updates, in an audit-ready format
- Conduct unit inspections, support follow-up needs, and ensure safe service delivery in alignment with program and food safety standards
Qualifications:
- Bachelor’s degree
- At least 2 years of experience in human services
- Strong spoken and written communication skills
- Strong time management skills and the ability to multitask in a fast-paced environment
- Ability to build therapeutic relationships with clients and collaborate with internal and external partners
- Proficiency with Microsoft Office, email, and internet navigation
- Knowledge of confidentiality and HIPAA-related practices
Desired Skills:
- Background in case management
- Experience supporting individuals affected by homelessness, HIV, substance use, mental illness, or entitlement-related needs
- Experience with crisis intervention
- Flexibility to work early or late shifts, weekends, and holidays as needed
- Familiarity with ongoing training and continuing education in human services
