A medical services company in New York City is looking to add a new Case Manager to their team in the Bronx. In this role, the Case Manager will be responsible for providing case management and housing support to participants,
About the Opportunity:
- Start Date: ASAP
- Assignment Length: Ongoing (Contract to Hire possibility)
- Shift: Days
- Schedule: Monday to Friday (alternating weekends)
- Hours: 9am to 5pm
Responsibilities:
- Serve as the primary liaison between tenants, building staff, and management to ensure timely completion of apartment and building repairs
- Maintain detailed logs of apartment and building conditions.
- Report non-compliance or urgent housing issues to the Supportive Housing Manager
- Provide case management and on-site crisis intervention
- Develop and maintain service plans and monthly progress notes
- Conduct home visits to assess tenant well-being and program compliance
- Educate tenants on housekeeping, safety, budgeting, and landlord-tenant relations.
- Facilitate monthly tenant meetings (CAB)
- Escort tenants to social service agencies when needed
- Administer random drug screenings
- Report suspected child neglect or abuse
- Complete annual rent calculations and apartment inspections
- Maintain accurate and timely documentation of tenant interactions
- Update program databases monthly
- Ensure lease renewals are completed and filed appropriately
Qualifications:
- 1+ year of previous relevant experience in a Mental or Behavioral Health environment
- Associate’s Degree or a minimum of 60 verifiable college credits completed
- Ability to use business acumen to exercise good judgment and decision-making
- Excellent interpersonal skills and able to communicate both verbally and in written form.
- Commitment to cultural diversity and sensitivity
- Ability to maintain a professional demeanor under pressure, and operate with a keen sense of urgency and commitment to quality
Desired Skills:
- Bachelor's Degree
