A services organization in Connecticut is actively seeking a new Business Analyst for a promising opportunity with their growing team. In this role, the Business Analyst will be responsible for serving as a liaison between the business community and the IT organization and/or vendors in order to provide technical solutions to meet user needs.
Responsibilities:
- Actively and consistently support all efforts to simplify and enhance the customer experience.
- Lead business process design and documentation as needed for new technology. Create workflows and convey findings in PowerPoint presentations and Visio.
- Write and own functional and technical business requirements from end-to-end.
- Support Project Management and the development of project plans, using associated project planning tools as needed.
- Analyze business operations to determine opportunities for improvement and to automate processes and functions.
- Support the integration of new products and services, regulatory requirements, tools and technologies in existing operations.
- Negotiate agreements and commitments by facilitating communication between business units and technical solution teams from initial requirements to final implementation.
- Conduct feasibility studies and testing to assess cost/benefit, efficiency and technical viability of solutions to business problems.
Qualifications:
- 7+ years of experience in Business Analysis with experience in process documentation, requirements gathering, product development and project implementation.
- Strategic, proactive, critical thinker; able to uncover weaknesses in policies and procedures and suggest areas of improvement.Experience with MS Word, Excel, and PowerPoint
- Experience with Visio, Lucid and Figma
- Excellent interpersonal skills and ability to present performance feedback effectively
- Excellent presentation skills with small-to-medium-sized groups
- Strong analytical ability
- Ability to work independently
Desired Qualifications:
- Prior experience with Agile frameworks and methodologies
