A respected nonprofit organization in New York City is seeking a compassionate and organized professional to join their Women’s Shelter in Brooklyn as an Assistant Program Director.

About the Opportunity:
- Start Date: ASAP
- Schedule: Monday to Friday
- Hours: Standard business
- Setting: Women’s Shelter (Single Adult)
Responsibilities:
- Supervise and support case management and direct service staff
- Oversee program compliance with DHS, OTDA, and DOH standards
- Conduct internal audits, file reviews, and incident investigations
- Develop and implement de-escalation and crisis prevention strategies
- Facilitate professional development and performance reviews for staff
- Organize peer support and ADL (Activities of Daily Living) events for residents
- Liaise with food vendors, contractors, and community partners
- Ensure accurate data entry, reporting, and contract compliance
Qualifications:
- 2+ years of experience in a Social Services or Shelter Management role
- Bachelor’s Degree
- Strong leadership and communication skills
- Experience managing staff in fast-paced environments
Desired Qualifications:
- Bilingual (English and Spanish)
- Training or experience in Trauma-informed Care and De-escalation
- Proficiency with DHS or CARES systems
- Prior experience with women’s or MICA populations
